
MAINTENANCE COST REDUCTION
OVERVIEW
Recurring maintenance fees provide the single most profitable revenue stream for large incumbent IT suppliers. Many clients view this spend as inevitable and non-negotiable, though it is neither.
The Maintenance Cost Reduction program helps clients identify, evaluate and re-negotiate their hardware and software maintenance agreements, resulting in improved discount rates on renewals and a streamlined IT inventory. The program relies on the ClearEdge Contract Analysis Methodology, in conjunction with real-time market analytics on thousands of similar maintenance deals.
APPROACH
The program includes the following three areas of service:
DISCOVERY
-
Collect, inspect maintenance contracts
-
Verify usage
-
Identify redundancies
-
Identify maintenance pricing gaps
-
Develop baseline pricing targets
-
Develop agenda

STRATEGY
-
Analyze inventory & eliminate redundancies
-
Identify critical systems
-
Assess leverage
-
Redefine pricing & contract terms
-
Develop “Plan Bs”
-
Develop strategic message
EXECUTION
-
Schedule negotiation with supplier
-
Align internal resources
-
Convey strategic message
-
Renegotiate terms with supplier